Terms and Conditions - GradeLift Tutoring
Agreement to Terms
By utilizing GradeLift's tutoring services, you confirm your understanding and acceptance of the terms outlined below. If any part of these terms does not align with your expectations, please refrain from using our platform and services.
Service Overview
GradeLift offers personalized tutoring sessions designed to enhance learning and academic success. We reserve the right to modify, suspend, or discontinue any service without prior notice, at our discretion.
Student Responsibilities
As a student, you are responsible for providing accurate and complete information when scheduling tutoring sessions. You must also ensure that you follow all applicable academic policies and behave appropriately during sessions.
Payment and Fees
All payments for tutoring services must be made before the start of your first session, as specified in your service agreement. Failure to complete payment may result in cancellation of your sessions without refund for any deposits.
Cancellation and Refund Policy
To cancel a session, please notify us in writing. Refund eligibility will depend on the timing and nature of the cancellation. Certain fees may be non-refundable, depending on the type of service provided.
Limitation of Liability
GradeLift will not be held responsible for any indirect or consequential damages resulting from the use of our tutoring services. Our total liability is limited to the amount paid for the tutoring sessions in question.
Force Majeure
GradeLift is not liable for any interruptions or delays to services caused by uncontrollable events such as natural disasters, public health emergencies, or unforeseen technical issues. These events may lead to rescheduling or modification of your sessions.
Intellectual Property Rights
All educational materials, including lesson plans, worksheets, and branding provided by GradeLift, are protected by intellectual property laws. Unauthorized reproduction or distribution of these materials is prohibited and will lead to legal action.
Student Conduct
Students are expected to conduct themselves respectfully and professionally during tutoring sessions. Any disruptive or inappropriate behavior may result in suspension of services, without the issuance of a refund.
Third-Party Providers
GradeLift may collaborate with third-party providers for supplementary services such as test preparation or additional resources. We are not responsible for the actions or service quality of these third parties.
Indemnification
By using our services, you agree to indemnify and hold GradeLift harmless from any claims, losses, or damages arising from your actions or violations of these terms, including those resulting from third-party interactions during tutoring sessions.
Governing Law
These terms are governed by the laws of the jurisdiction in which GradeLift operates. Any disputes will be handled within the legal system of that jurisdiction unless otherwise agreed upon.
Dispute Resolution
In the event of a dispute, both parties agree to attempt to resolve the issue amicably through discussion before pursuing formal legal procedures. We are committed to addressing and resolving concerns in a timely manner.
Termination of Services
GradeLift reserves the right to suspend or terminate tutoring services for any student found to be in violation of these terms or engaging in disruptive, unethical, or illegal activities during sessions.
Contact Us
For questions regarding these Terms and Conditions, feel free to reach out to us at [email protected]. We are here to help and ensure you have a positive and productive tutoring experience.